You can also reach them by email, live chat, or phone. The customer support is similar to Trend Micro as they provide online documentation, but it’s relatively simple. Plus, ESET provides email filtering, which integrates with most desktop software and protects against phishing and other scams. You can also activate ‘Gamer Mode,’ which stops all pop-up notifications while you’re in full screen. The innovative ‘Idle Scan’ feature waits until your computer is in sleep or screensaver mode to check for malware so it doesn’t slow down your system. They’ve focused on convenience so their security works alongside your online activities. Their phone support is only 5am-8pm with a standard package, but 24/7 if you’re on premium.ĮSET also has an impressive reputation and a near-100% malware detection rate. You can use the ‘Ask Vanessa’ support bot, read FAQs and guides online, or call them. Your subscription will provide coverage for up to three computers, and they have a range of customer service options. Trend Micro even offers a PC tune-up tool, which gets rid of out-of-date firewalls and software. I also love that you can manage from a Linux server and not just a Windows server the way all the others force you to. Plus, their social media defenses optimize your privacy settings, keeping you safe from hackers. I like the small foot print and the speed of which the software runs, as well as the fact that it has caught more viruses than Kaspersky. Alongside malware protection, it offers parental controls and a digital file shredder which ensures your trashed documents are completely deleted. With 250 million users, Trend Micro is a well-trusted platform. They both use behavior-based anti-ransomware and anti-phishing tools, but their additional features vary considerably. Top antivirus providers need to offer comprehensive protection, and ESET and Trend Micro use different tactics to achieve this goal.
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